Upon confirmation of payment for the order (“Order(s)”) placed by you, we arrange direct shipment through third-party logistic partners. Rest assured, your Orders undergo thorough inspection to ensure they are in impeccable condition.
Once your Orders are dispatched, we will provide you with a tracking ID, which will be sent to your email. This tracking ID will allow you to monitor the progress of your Orders. If your Order is dispatched in multiple shipments, a distinct tracking ID will be assigned to each individual shipment. You can conveniently track all your shipments by visiting our website. Typically, Orders will be dispatched within 2 (two) to 3 (three) working days (excluding Sundays and public holidays) from the date of order confirmation. Subsequently, delivery is anticipated within 4 (four) to 5 (five) working days from the dispatch date. Should there be any unexpected delays, we will promptly communicate the same. During sale events on our Website, there may be slight delays in shipment due to heightened order volumes. Kindly note that these timelines are estimated and may be subject to change due to unforeseen circumstances.
Shipping charges are subject to variation based on factors such as dimensions, height, weight, and the delivery location of the Orders. The applicable shipping charges can be viewed during the checkout process.
Our dedicated delivery partners strive to deliver your Orders diligently. However, if for any reason they are unable to complete the delivery, the Orders will be returned to the Company. As per the Company’s return and refund policy, customers will have the option for returns or exchanges in such cases. We value your satisfaction and would appreciate your feedback if you’re not content with your order or if you’ve encountered any issues with our products or services. Your input is invaluable to us and helps us enhance your experience.